Being a lifelong resident of Stratham and having gone through a few properties in my time, I was never that inclined to engage estate agents in the past.
Recently I retired on the income of a rental property which my son was originally managing, but it didn’t work out in a dramatically destructive way. I was highly stressed from the experience and had little confidence that I could sort out the mess my son had created.
SLM was the only estate agent I approached at this time of crisis, just because a good friend had spoken highly of them. I wasn’t expecting much and would have been pleased if they only provided the client centered necessities of running an estate agent rather than prioritise their own advancement.
Well rather than go into details, I would generally say that SLM have been just brilliant! They provided such a quality of service that I have been deeply surprised, particularly in the care and support they so willingly provide. It has made such a huge difference to handling difficult and unusual problems that I now feel this eager to express my views about it here.
Beyond this exceptional customer service, I also see they hold a depth of knowledge in the local market that would give any client an advantage in making their choices. Over the years, I’ve also noticed how SLM have continually remained operating whilst other estate agents in the area came and went.
Whatever your needs in property, be it buying or selling your home, renting a place or letting and managing; you may be pleasantly surprised at just how professional and helpful SLM are.
SLM has been dealing with the letting of my property for the past few years and I have absolutely no hesitation in giving them the very highest recommendation.
They are totally professional, whilst also caring about the property, landlords, and tenants alike.
They have always given the very best service and are available to answer any questions or concerns I may have at any time. They bring problems to my attention as soon as they arise, and always offer a solution to any issues that there may be. I know my tenants are also extremely happy with the service provided by SLM.
The team at SLM are friendly and approachable and I would happily recommend them to anyone wishing to let or sell their property.
SLM has been supportive throughout the whole process, always contactable and very reassuring. Their knowledge of the local area and property market is outstanding and realistic in pricing the property.
Sue Stevens is very approachable and from having liaised with her, I have seen firsthand how she has gone the extra mile to treat you as a valued client. She will always keep you informed of the various stages of the sale.
Thank you to Sue and Suzanne at SLM
SLM has been successfully managing a rental property of mine in Streatham for a number of years. They always respond to any inquiries and/or issues of both myself and my tenants in a quick and professional manner. I really feel that my property is in a safe pair of hands with Susan and her excellent team!
I am a current tenant. I am also a former manager is Estate Agency, so my review is from both perspectives. The above… is absolutely brilliant!.
Proactive, responsive, great communication and sympathetic. I consider myself a tough critic, so I REALLY mean this. I would work for them, I would definitely renew my contract, I recommend them.
Ps. my favourite is Sue. She never NOT answers and responds.